| |
| Subscribe to our mailing list Perl programs for Windows and Unix/Linux. | |
Navigation
Home Main Scripts Page Help Desk Contact Us Ranson's Blog Site Map Programs Free Scripts Link Exchange Links |
HelpDesk+ HelpDesk+ is a completely web based solution for IT professionals, and store owners to facilitate support for your products or services. A feature packed and easy to use help desk that will help your organization automate your customer service and deliver a consistent, high quality service to your customers. Knowledge Base A searchable online knowledge base for your customers that will enable faster problem resolution with fewer phone calls and emails to your support staff. Support Tracking Track and manage your support tickets using the built in correspondence handling features. Self Service Reduce the number of phone calls and emails to your support desk by using the web based system that will answer many of your customers questions. HelpDesk+ is an online Q & A database that can be used as a support center, help desk, or any situation where you need to give your customers a way to communicate with you in a very professional manner. The program is set up primarily for a question and answer format. There can be as many support staff as needed for your operation. Each support member is assigned their own username and password to log into the system to answer user questions and track correspondence. Demo the HelpDesk+ Support Center
|
